Where can I receive my order?
It can be sent to an address selected by you (home, work, etc. -never a PO Box)
Can the delivery country be different from India?
Yes we deliver worldwide, Free shipping for all products. Buyer has to pay for customs duty if any.
How long will my order take to arrive?
We use DHL Express/ Fedex International Priority for our shipments. Express shipping will take approximately 2-3 days to deliver after dispatch .
The tracking number will be sent to you on your registered email id .
How much do I pay for delivery service?
Shipping is free.
Can I track my order?
Yes.
RETURN POLICY
We will accept returns/exchanges (excluding final sale items/promotional items which cannot be exchanged or return) which are unworn, unwashed and with all tags attached (and not damaged) along with the corresponding receipt.
Item(s) returned without an RA cannot be accepted We cannot make any exceptions and any requests falling outside of the 15 day’s time frame outlined below will not be accepted.
Refund shall be provided only in form of store credit/credit voucher/credit card refund
How To Complete Your Return OR Exchange?
Request an RA (Return/Exchange Authorization) number within 15 days of delivery. You can email your request to and we will send your RA once your return/exchange request has been authorized.
Please ship your return package via reputed courier company. Please email the tracking number to us . Seal your package and return to us
Upon acceptance of the merchandise for return, we will process your refund within 7 business days, at which time you will be notified by email. We reserve the right to reject any return/exchange that does not comply with the conditions stated above. Please note, exchange on exchanged item(s) will not be provided. If you have any questions or concerns regarding the return/exchange process, please contact customer service.
How long do I have to return an item?
We would like you to have complete peace of mind when buying products from BEXCO EXPORTS (BDN ASSOCIATES & Co). You can return subject to our Return Policy as mentioned above within 15 days of issue of RA number for a full refund in form of store credit / credit voucher of the item purchased. This does not include items purchased on sale/promotions which cannot be returned / exchanged.
How will I receive my refund?
Once the return has been approved, you will receive your refund via the store credit or credit voucher into your registered email account.
When will I receive my refund?
Once the return has been approved (subject to Return policy condition being met) you will receive a confirmation email indicating that the refund in the form of store credit /credit voucher have been processed and credited. The refund will take 7-10 working days.
What should I do if the refund amount is incorrect?
Contact our customer care executive and we will solve the problem as soon as possible
BDN ASSOCIATES & CO reserves the right to reject returns/exchanges sent or communicated beyond the return period limit, or items which are not in the original condition in which they were sent by BDN ASSOCIATES & CO.